Urgent care centres

What are urgent care centres?

Urgent care centres are an alternative to A&E. They are centres that treat minor injuries and illness that require urgent treatment that cannot be seen by your registered GP.

Where’s my nearest UCC?

For most people in Hounslow, the closest urgent care centre is based at West Middlesex Hospital. It is staffed by experienced GPs and nurses, healthcare assistants and other healthcare practitioners.

Hounslow Urgent Care Centre,
West Middlesex Hospital,
Twickenham Road,
Isleworth,
Middlesex TW7 6AF

Tel:  020 8321 6700
Email:  HRCH.UCC@nhs.net 
Website:  www.hrch.nhs.uk/ucc

Opening hours

Hounslow Urgent Care Centre is open 24 hours a day, 365 days a year.

What conditions do they treat?

The centre treats minor injuries and illnesses that require urgent treatment.

• minor illnesses
• cuts and grazes
• minor scalds and burns
• strains and sprains
• bites and stings
• minor head injuries
• ear and throat infections
• minor skin infections / rashes
• minor eye conditions / infections
• stomach pains
• suspected fractures

On arrival at the urgent care centre you will be assessed and treated in order of the priority of your condition.

This is an urgent care service and should only be used if you require urgent medical attention and cannot be seen by your registered GP.

• If your condition is urgent and requires immediate attention, you will be seen by an appropriate clinician in the Urgent Care Centre.
• If your condition is not urgent or immediate, you will be referred back to your GP.
• If you are seriously ill, you will be referred to the Emergency Department which is located next to the Urgent Care Centre.