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Consultations and events

Come along to public meetings and listening events

We will hold public meetings and attend listening events throughout the year where people can come along and tell us what they think about local services and our plans.

Meetings and events will be advertised on this site, through our email updates and through our voluntary and community sector partners.

How we use your feedback

Capturing the experiences of our patients gives us important feedback on what it is like to be a patient in Hounslow. It tells us much more than what the treatment was like or whether the treatment was successful. It tells us how it felt to you as an individual, what you liked and what we need to improve.

We regularly produce reports on meetings, questionnaires and updates on our wider engagement strategy, helping both patients and members of the community to understand how their feedback is helping to shape the way healthcare is commissioned in our area.

We publish quarterly engagement reports which are reviewed at the Patient and Public Engagement Committee and our Governing Body. These reports will be made available in the publications section of this site.

For more information, please contact Hounslow CCG's engagement and communications manager, Dilo Lalande, by emailing d.lalande@nhs.net.