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Engagement and Communication Strategies

Hounslow Clinical Commissioning Groups (CCG') Communication and Engagement Strategy is designed to support the organisation to reach its objectives and vision. It sets out our approach to communication and engagement, both within the CCG and externally with our many stakeholders.

It also sets out how we will:

  • Communicate effectively with our members;
  • Build public confidence in, and manage the reputation of the NHS in Hounslow;
  • Develop close working relationships with our stakeholders, which will allow them meaningful opportunities to influence our decision-making.

The CCG is in the process of co-producing its engagement and communications strategy for 2017-2021 working with a with a wide range of our stakeholders, including patient and community and voluntary sector representatives, Healthwatch, Public Health, and our Governing Body Lay Member for Patient and Public Engagement.

The CCG's Governing Body will be asked to review and approve the strategy in September 2017. Once the strategy has been approved, it will be published to our website.