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Engagement and Communication Strategies

Hounslow Clinical Commissioning Groups (CCG) Communication and Engagement Strategy is designed to support the organisation to reach its objectives and vision. It sets out our approach to communication and engagement, both within the CCG and externally with our many stakeholders.

It also sets out how we will:

  • Communicate effectively with our members;
  • Build public confidence in, and manage the reputation of the NHS in Hounslow;
  • Develop close working relationships with our stakeholders, which will allow them meaningful opportunities to influence our decision-making.

The CCG has co-produced its engagement and communications strategy for 2018-2020 working with a wide range of our stakeholders, including patient and community and voluntary sector representatives, Healthwatch, Public Health, and our Governing Body Lay Member for Patient and Public Engagement.