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Promoting Self Care in GP Surgeries

Hounslow Clinical Commissioning Group (CCG) has worked closely with a range of stakeholders – Hounslow residents, Hounslow Council, Hounslow Health and Wellbeing Board, the local voluntary sector and Healthwatch – to consider how best to deliver the transformation of the health service set out in the NHS Five Year Forward View. Our vision for the next four years (2016 – 2020) is to:

  1. Empower patients to take personal control of their own care (personalised)
  2. Offer care in a convenient, local community setting wherever possible so as to maximise independence (localised)
  3. Continue to bring health and social care closer together (integrated)
  4. Consolidate resources so that hospital care is always expertly and safely staffed (specialised)

As part of the Sustainability Transformation Plan, Hounslow CCG want to ensure people access the right care in the right place at the right time

Hounslow CCG has commissioned a volunteer delivered service promoting increased awareness and use of self-care options to Hounslow residents when they visit their GP practices. The service aims to empower people to have greater control over their own health and care and encourage behaviours that will prevent ill-health or self-manage existing health conditions, where safe to do so.

This should include:

  • Raising awareness of and signposting to health, social care and other services that will support the improved health and wellbeing of residents
  • Supporting residents to use electronic kiosks within their GP practices and other digital sources of information and guidance
  • Support the CCG to engage with residents and better understand their needs e.g. through carrying out surveys and consultations or supporting information campaigns

Supporting documents for volunteers training can be found here.